Privacy policy

Account details for the practitioner (name, email, workspace name), the appointment and client records you create inside Cadence, and the delivery status of the reminders we send on your behalf.

We also record basic usage events — page views and feature actions — so we can see which parts of the workspace need work. We do not sell this data, and we do not use it for advertising.

Cadence runs on a small, deliberately chosen set of processors: Supabase (database and authentication), Stripe (payments and subscriptions), Resend (transactional email) and Twilio (SMS). Each one receives only the fields needed for its job.

Appointment and client records stay for as long as your workspace is active. If you close your account we delete workspace data within 30 days, apart from invoices we are legally required to retain.

You can export client records to CSV at any time from the workspace, correct them in place, or ask us to erase them. Practitioners are the controller of their client data; Cadence acts as the processor.

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